Cookie Policy
Introduction
By accessing and using our website or other services, you are agreeing to the terms of this policy and our privacy policy[CREATE LINK TO PRIVACY POLICY]. Please do read this cookie policy and our privacy policy carefully so you know what we are doing with your information.
We may update this cookie policy from time to time and will post any changes on our website at www.itv.com so it's a good idea to come back occasionally and read through it again. This cookie policy was last updated on 9 August 2017.
What are cookies?
Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies).
Cookies are created when you visit a website or other service that uses cookies. Cookies are commonly used to help the user’s browsing experience and provide more information about the user’s experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits.
For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off below.
How does ITV use cookies?
Our website and services use cookies to distinguish you from other users of our services and to provide increased functionality when you are using our services. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website and our services.
Unless you have adjusted your browser settings (where possible) to refuse cookies, our systems will issue cookies as soon you visit our website or access other services. If you have switched off cookies then some of the functionality of our services may not be available to you.
The cookies that we use on our website only collect anonymous information to optimise our services, and do not collect personal information.
Please note that not all the cookies on our site are set by us. Please see the section below on third party cookies.
What cookies are on the ITV website?
The cookies on our website generally fall into the following categories: (1) functional cookies; and (2) and analytical cookies.
Analytical cookies
Analytical cookies allow us to recognise and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content viewers view and are interested in. This helps us to determine how frequently particular pages and advertisements are visited and to determine the most popular areas of our website and/or services. This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for, by providing anonymised demographic data to third parties in order to target advertising more appropriately to you, and by tracking the success of advertising campaigns on our website.
Functional cookies
Functional cookies relate to the functionality of our website and allow us to improve the service we offer to you through our website, for example:
• by remembering that you have signed up to view a particular type of content (e.g. sports simulcasts);
• by allowing you to carry information across pages of our website to avoid you having to re-enter information;
• to allow you to access stored information if you have registered with us;
• by recognising your preferences when you return to our website(s);
• by enabling us to serve the appropriate regionalised service relevant to your location; or
• by ensuring that any adverts which you view on our website are not repeated within a short space of time.
What functional and analytical cookies do we use?
We have set out below the main functional and analytical cookies that we use:
Name of cookie: JSESSIONID
What does it do? We use this cookie so that we know when you are actively using our website. It enables us to temporarily store information so that it can be accessed by other pages of our website if necessary to help our website function correctly.
Name of cookie: has_js
What does it do? We use this cookie to identify whether a user has javascript turned on/off. If javascript is turned off many of our website functions will not work correctly.
Name of cookie: Itvmp
What does it do? We use this to ensure that when you play a video, the most up-to-date version of our video player is launched. This helps us to ensure that you get the best experience possible from using our video player.
Cookie that are set by third parties
From time to time, ITV may sell advertising space to third parties who may deploy cookies to gather information about users to target their advertising to those users.
Where can I find more information about cookies, and how do I turn cookies off or delete cookies?
Find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org.
You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.
You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting www.youronlinechoices.com and following the instructions provided.
Generally you can't delete Flash cookies (also known as local shared objects) with browser controls, but Adobe's website at www.adobe.com provides information on how to delete or disable Flash cookies. Click here for details. Please note that if you disable Flash cookies, you may not be able to play video content.
If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual.
Contact us
Our full details are set out in our privacy policy. You can email us with any questions, queries or complaints at clipsales@itv.com